Use Custom AFX variable w/ Register User Form? The requirement is to have the requestor fill out a form to create an account for a contractor. One of the fields in the form is to choose a supervisor from the user picker. What I'm trying to do is extract the ... 
How to show entitlements based on the requester who is part of the Role Hi , I have a Requirement few users are part of the Role and while requesting entitlements/accesses for specific application i have to display some extra entitlements to the user who are requester part o... 
Out of office delegation Hello there, I have a question about the delegation that comes from the Out Of Office function! I have a role assigned to a Manual Fulfillment node, anyone in this role will get this activity assigned ... 
000039242 - Changes to Forms in Workflow Approval and Activity Nodes require an application restart to take effect in RSA Identity Governance & Lifecycle In regards to the above article, I am on 7.1.1 P09 and still have to restart for changes to take effect. Am I missing something? Using drop-down w/ webservice on form Hello All, Im trying to setup drop-down select w/ web-service to the IGL server itself and I keep getting a connection refused message. If I put that URL in the browser it seems to work fine. But in the form, it throw... How to make External Url in Request Button to open in a new tab HI All, I am currently using external URL in request button (like service now URL). But it is loading in same page .But i want to open a new tab to display the link instead of same tab,is there any way possibl... Request Form Control Type - Text Area: How to increase max length? Is there anyway to increase the Text Area (Control Type) maximum limit on Request forms? Also, tool tip says Maximum 4000 Chars limit where as it allows only 500 which is misleading the user. How can I change it? ... 
Multiple accounts We need to onboard an application in which a user may have more than one account. First problem is the user can not select an entitlement for a new account if he already has this entitlement on his first... 
Allow multiple selection of user accounts (Remove) through request form Hi, We have a requirement to remove multiple accounts for a user through a form. Is there any way that we can choose multiple accounts at a single time for the user. Also, When I select control type-User Accou... 
Split action for the approval workflow Dears, Unfortunately, we have a situation when the approval phase should go to Business Owner (BSO) approval but somehow a change request takes additional wf (entitlement owner approval wf) and splits the appr... 
Forms re-direction issue on 7.1.1 P05 Hello, Certain forms that we are using on one of the node of our clustered environment is facing re-direction issue. Replication steps:- 1) Open the form 2) Fill in the mandatory fields in the first page &a... 
Split a Change Request into Separate Requests Hello, Is there a system, application or workflow setting that would force requests from a specific source (such as roles) to be split into unique requests by person? If the request generates an error&... 
Request Form Control Type- Drop Down Select With Web Service Hi, We are using a control type drop down select with web service to fetch run time value from the application database. The values are shown in alphabetical order under the drop down. ex: select TBC ... 
Register User Command I am currently setting up a form to register new contractors. One issue I am seeing is with the enforce uniqueness with the naming policy. That seems to work fine if a collection takes place between registering new us... Manage all AccessControls of Salesforce We are working on Salesforce integration approach. We understood from Salesforce team that they have the below following user access controls on application - Permission Sets Profiles Public Groups Queues R... 
Role Missing Entitlements Rule Creates Duplicate Requests We are on IGL 7.1.1 P05 HF02 and are using Roles. Issue: IGL Roles have "Missing Required Entitlements", some if which are manually-provisioned Entitlements. The "Role Missing Entitlements Rule" d... 
JSP Not Working: Unable to get managed Connection We are using a jsp page in request form to fetch certain values from application database. The jsp was working fine but suddenly we have started getting Unable to get manager connections error. ERROR: java.sql... Modify submission request form Hello, On a request submission form, is it possible to add text next to 'Revocation Date'? Our customers are filling this option thinking it is a date when the request should be fulfilled ..... We would like t... 
Triggering Javascript Form Control When Entitlement Action is Selected Hi, We have some applications that are accessed through Citrix. These applications have their own internal entitlements, which we have created a request form to manage. Access to the Citrix applica... 
Group attributes in Pending Account Parameters in Account Template? Hello there, Can we use group attributes in Pending Account Parameters in Account Template? For example if we need the account name based on the OU of the group which is collected in a group attribute, like, ... 