• The RSA Identity Governance and Lifecycle server is not running and is not in a starting state

    Important: I am opening a community question instead of a support case because the RSA support site gives an error (the same to me, my colleagues, and the customer), I apologize for this but I need a quick resolu...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • AWS RDS database restore question

    We are migrating from a virtual on prem version of RSA IGL (7.1.1) using a RSA supplied database to version 7.2.2 in AWS EC2 with an AWS RDS remote db. Is there a guide for best practice to follow when we need to...
    Jose Reyes
    last modified by Jose Reyes
  • After upgrade to v7.2.1 P02, unification fails

    I just upgraded our development environment from v7.1.1 P09 to v7.2.1 P02 (including a step up to RHES 7.8 as per installation notes requirements).  After a "fresh" install in the application/database server conf...
    Boleslaw Mynarski
    last modified by Boleslaw Mynarski
  • Log as sysdba

    Hello,   I have problem with login directly as sysdba using sqlplus.   hostname:~ # su - oracle oracle@hostname:~> sqlplus / as sysdba   SQL*Plus: Release Production on Wed Jan 13 11:57...
    Robert Kowalczyk
    last modified by Robert Kowalczyk
  • Modify hostname issue

    Hi Experts,   In the process of upgrading the RSA IGL environment from 7.0 to 7.2, we have installed the 7.2 P04 version on a new VM and have imported the AVDB schema to the new VM.   The old VM was t...
    Souvik Rudra
    last modified by Souvik Rudra
  • how to install .pkb package in RSA IGL using sqlplus

    how to run pkb packages in sqlplus command in RSA IGL.
    Abhishek Ray
    last modified by Abhishek Ray
  • Maximum limit of rows for CSV collector?

    Hello,   I have an IDC based off of CSV.  We are currently on 7.1.1 P07.  This issue has manifested itself shortly after patching.   The collection successfully completes.  However, the...
    Christopher Smith
    last modified by Christopher Smith
  • Upgrade to 7.2.1 Patch 1

    Hi fellow experts, Hope everyone is doing well and healthy.   We are upgrading from 7.1.1 P01 to 7.2.1 Patch 1. Just wanted to check if there are any concerns or known issues we should be aware of before upgrad...
    Muzammil K
    last modified by Muzammil K
  • Maintain database footprint

    There are 3 things that you can do to help maintain the performance of the database.  There are SQL statements which are influenced by the amount of data in the database.  By removing data that is not active...
    Russell Waliszewski
    last modified by Russell Waliszewski
  • Importing Business Source to IGL 7.1.1 P03 - entsRequireAccountStr

    IGL 7.1.1 P03 introduces new functionality for the "Entitlements Require Account" option. This option allows the administrator to define whether a user requires an account for access in a connected application (for ex...
    Alex Grant
    last modified by Alex Grant
  • 7.2 p2 AFX connector - error importing

    New installation RSA appliance. New installation: 7.2  and then patched to p2. I am trying to upgrade the connector templates, however, the import process says the zip file is invalid. I have downloaded it a ...
    Shlomo Katz
    last modified by Shlomo Katz
  • Requirement for static URL (no token)

    Hello,   We've created new dashboard and added several custom buttons. One of the buttons we want to have available directly from the main dashboar is Password Reset button. Problem with this, is that password re...
    Martin Piroh
    last modified by Martin Piroh
  • Virtual Application standard password

    Installation Guide of RSA IGL 7.1.1, chapter 5 (Set Up the RSA Identity Governance and Lifecycle Virtual Application) says: "Power on the virtual machine and log in as root using the standard password".  ...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • Shrink/Clean t_av_event_info table

    RSA IGL upgraded from 7.0.0 to 7.1.1 (Software Only on WebLogic with customer supplied Oracle DB)   The DB administrator complains that the t_av_event_info table has more than 50 million rows and takes up 5GB of...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • DAG StealthAudit with Sharepoint integration error

    Hello,   we are trying to run stealthaudit jobs for sharepoint server and getting the below errors as apart of SPAA_System Scan job. 1. Failed to process site collection https://km.company.com. System.NullRefe...
    shakti nayak
    last modified by shakti nayak
  • Application high availability

    Hi All,   I have requirement to setup high availability of the RSA IGL application.  here is the environment setup: I have 2 application server wildfly installed as standalone (pointing to 1 single DB) I...
    Pankaj Rana
    last modified by Pankaj Rana
  • software bundle with remote DB

    Hello All,   Could anyone please confirm the steps I need to follow to install software bundle (wildfly clustering) with customer supplied database (DB clustering) scenario. (No of server, Application - 4, DB - ...
    Pankaj Rana
    last modified by Pankaj Rana
  • IGL on RHEL

    The question is related to IGL v. 7.2 In Software-Only deployments what is the highest version of RHEL one can go wthout loosing RSA's support on the product? Is any version starting from RHEL 7.2 and lower then newl...
    Grzegorz Kowalczyk
    last modified by Grzegorz Kowalczyk
  • Cannot find installation files to download

    Hello,   I'm reading the installation guide for RSA Identity and Governance Lifecycle. However, I can't find the following files to download at the page https://community.rsa.com/community/products/governance-an...
    Jacques Adankon
    last modified by Jacques Adankon
  • Disabling Email Notifications from the database RSA IG&L

    Hello there,   Is there a way we can disable email notifications from the database in RSA IG&L? Actually we are upgrading our prod and have a replica of the prod database which is sending emails to end user...
    Neeraja Mahajan
    last modified by Neeraja Mahajan