• How to create SOAP request with attachment for Service-now

    Hello All,   I have a requirement where I need to create Snow request using SOAP Web Service node with an attachment.I have a job variable and it has CR Items details and I need to send those details t...
    Muneendra Sriram
    last modified by Muneendra Sriram
  • Call IDC webservice for single user

    I have requirement to run the AD IDC and ADC to be run after the joiner process run, I have configure the steps to call IDC and ADC using web-service provided by RSA. Issue is it is running for all the users/accounts....
    Pankaj Rana
    last modified by Pankaj Rana
  • Form to create an account: SSH and AFX

    Hello. I created an ssh connector connected to a Linux endpoint as application. It is called "Identity Services" and it just create accounts directly on that Linux server. The connector works well: I did the tests an...
    Shanelle Blake
    last modified by Shanelle Blake
  • Same entitlements for different accounts for one identity?

    Dears,    We're using multiple accounts per identity from same AD for different purpose - a-accounts for regular application access and t-accounts - for testing purposes (avoiding approval phase). There are...
    Andrii Drobenko
    last modified by Andrii Drobenko
  • Reset Password for someone else.

    Hello -   did anyone implemented reset password for other user (special/service identity) using default form. I am able to run the default password form as admin user, but anyone who is non-admin user is not abl...
    Hemant Mandle
    last modified by Hemant Mandle
  • IGL 7 - how to customise Out Of Office

    The new Out Of Office option looks to be a useful feature, especially as it exposes already created/assigned approval/activity tasks to the delegate not just new ones. However …the default form/workflow are rel...
    Andy Cheek
    last modified by Andy Cheek
  • Simple workflow request

    Hi everyone. Can I ask for "easy" help? I am studying the workflows within IGL 7.1. I would like to ask you for a little help as documentation is not so clear for me.   In an authorization workflow of a request...
    Shanelle Blake
    last modified by Shanelle Blake
  • AFX: Provisioining Command Node in Fulfillment Workflow

    We are trying to move AD accounts to different OU  based on some attributes collected from IDC.   Workflow implementation is done as:   Start-> Decision Node ->SQL select -> Provisioning Comm...
    Gunpreet Singh
    last modified by Gunpreet Singh
  • IGL 7.1.1 Scheduled collectors not running

    Anyone had/having issues with scheduled tasks not executing as expected - either collectors or custom workflows?   Noticed one of our ADCs had not run since it was imported into our live environment a couple of ...
    Andy Cheek
    last modified by Andy Cheek
  • Rule Missing entitlements - Error clearance

    Dears,   We have an issue with error for the change request when we run the rule Role Missing entitlements. I've already seen that there is a recommendation to complete the workflow of an error. Yes, it works ...
    Pchelintseva Olga
    last modified by Pchelintseva Olga
  • is it possible to add an AD Group to request which is not requested from UI?

    is it possible to ADD an AD Group to requesting account if certain condition met in workflow? I have usecase where we need to add an AD group to certain set of user who meet a criterion. I can fetch form variables and...
    Hemant Mandle
    last modified by Hemant Mandle
  • Provisioning DAG File Shares

    Has anyone configured IGL to auto-provision file shares collected through Stealthbits Data Resource Collector? The file shares map to AD groups and we have an AFX connector to the AD already configured. Just wondering...
    Gaurav Kabra
    last modified by Gaurav Kabra
  • Unable to make a successful Web Service API createChangeRequest call from a Workflow in RSA Identity Governance & Lifecycle

    There is know issue/bug in tool with REST Node in Workflow, here is KB for it https://community.rsa.com/docs/DOC-111388 .  Is anyone able to call createRequest from workflow using 2 different nodes? Like 1 for c...
    Hemant Mandle
    last modified by Hemant Mandle
  • Passing workflow job variable to IGL report

    This is becoming more urgent with every passing day.  Having hundreds of review definitions and reports going along with them, it becomes unmanageable.  So I want to create a report "template" that would tak...
    Boleslaw Mynarski
    last modified by Boleslaw Mynarski
  • Plugin development for RSA Identity Governance and Lifecycle

    Hello   I'm looking for guidance or reference documentation to develop a plugin for RSA Identity Governance and Lifecycle. I've found a referral that explains how to install plugins on the last version of RSA IG...
    Daniele Francioni
    last modified by Daniele Francioni
  • Access Provisioned without Owner Approval

    We are on IGL 7.1.0 P3   We have two levels of approvals for requests for access:  (1) Supervisor and (2) Owner, in that order.  In our Owner Approval Workflow, we have followed the configuration descr...
    Chris Pope
    last modified by Chris Pope
  • How to stop Approval Workflow from firing

    I am trying to create two different approval workflows for the same Corporate directory: one for explicit access (one of entitlements) and one for roles.   How do I stop the explicit access approvals from trigge...
    Paul Cherrier
    last modified by Paul Cherrier
  • Password Expiration and account disabling

    About Password Policy feature and in particular the Password Expiration setting, is there an out of the box automated workflow to disable the related account associated with the Password Policy? If yes, how is th...
    Gabriele Rusconi
    last modified by Gabriele Rusconi
  • 2FA/MFA for password reset workflow in RSA IGL

    Business stakeholders don't like the out of the box challenge questions for password reset. The idea is to mitigate a risk of password change for admin accounts when user leaves PC screen unlocked (we use passwordless...
    Volodymyr Melnyk
    last modified by Volodymyr Melnyk
  • name of rule created CR

    Is it possible to change naming standard for CRs created by a rule? End-users dislike the following format: Rule:TimeReg Users_UINC_21_00281 - Created from rule TimeReg Users_UINC It should be simple like this: "<...
    Zoltan Izsak
    last modified by Zoltan Izsak