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RSA Link Team
Click to view contentThis document provides information on how to engage the RSA Support teams for assistance. …
in RSA Support
Amica Help Desk
Hello, I created a profile for HPDL@amica.com primarily to get notifications for Archer but I did not put in any specific information  for my organization or product when doing so.  Now, when I try to get advisories I get a page that tells me I am not authorized to set them up.     How do I add my organization and product specific information to… (Show more)
in RSA Support
Wendy Schmitz
Hi,   I see BSAFE CryptoJ v6.2.4 is FIPS validated on the NIST website: https://csrc.nist.gov/projects/cryptographic-module-validation-program/certificate/3184  https://csrc.nist.gov/projects/cryptographic-module-validation-program/certificate/3172    When will BSAFE CrytoJ v6.2.5 be FIPS validated on the NIST website?
in RSA Support
Adam Bryer
I don't see a way to change my password or security questions once I am logged in. Clicking my avatar gives lots of options but not change password or change security questions. 
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RSA Link Team
Product Standard Warranty Period and Support Option Support Option Upgrade During Warranty Period Initial Product Installation Support Options During Maintenance Period RMA Parts Replacement Customer Performed Tasks [1] Designated Customer Replaceable Units (CRU) [2] RSA Software 90 days: defective media replacement.   Support during warranty…
in RSA Support
Marie-Josee Ben Naceur
Hi,   when i try to browse "My cases", I have a Salesforce SSO error with the following message :   We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.   What cans I do to resolve this issue ?
in RSA Support
Niels Klein
Hello,   when browsing to "my Cases" (https://community.rsa.com/cases) I receive the following error:  We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.   This was working previously, and when checking the RSA Link (RSA… (Show more)
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