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Patricia Chagnon

Find RSAU on LinkedIn

Posted by Patricia Chagnon Employee Jul 15, 2020

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RSA University is pleased to announced the launch of it's new LinkedIn Spotlight page. RSAU students are encouraged to follow this new page for update to date class information, new releases, cyber education facts and more. 


Each week the RSAU Media team will be posting updates to keep you informed!

 

Follow today and never miss another update: https://www.linkedin.com/showcase/rsa-university

Upcoming RSA University OnDemand Masterclasses

RSA University is pleased to offer OnDemand Masterclass webinars. Masterclass sessions will be hosted by RSA University's certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

  • RSA University OnDemand Masterclass – NetWitness 11.4  
      • Wednesday June 24th 11:00 AM – 12:00 PM EST
  • RSA University OnDemand Masterclass – SecurID Access
      • Wednesday July 15th 11:00 AM – 12:00 PM EST
  • RSA University OnDemand Masterclass – Archer
      • Wednesday August 5th 11:00 AM – 12:00 PM EST
  • RSA University OnDemand Masterclass – Archer Public Sector
      • Wednesday September 23rd 11:00 AM – 12:00 PM EST

Check the RSA University calendar for more information and event registration links. 

Many end-users are starting to use RSA SecurID strong authentication for the first time. IT Help Desks need to support this influx along with their everyday workload. RSA University is channeling its experience in educating customers to focus on some tips and assistance specifically for Help Desk members and other administrators who are instrumental in keeping businesses running as smoothly and securely as possible with RSA SecurID.

 

_____________________________________________________________________

 

THE NEXT FREE ON-DEMAND WEBINAR FOR ARCHER 6.8 IS BEING HELD ON MAY 27, 2020 AT 11:00AM EST.

TO SIGN UP, PLEASE VISIT: RSA Archer Masterclass - May 27 2020 

RSA University is pleased to offer its next Masterclass webinar. The training session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. Masterclass sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next Masterclass is going to be held on May 27, 2020 11:00 AM Eastern Time (US and Canada). Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

This session will focus on the Archer suite. Future sessions will focus on other RSA solutions.

 

https://Dell.zoom.us/webinar/register/WN_qki8ooFhR4i29RjjH9N_gA

 

Watch the Class Calendar on the RSA University website for future Masterclass sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On-Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

With the recent explosion of remote workers during the Global Pandemic crisis, many end-users are starting to use RSA SecurID strong authentication for the first time. IT Help Desks need to support this influx along with their everyday workload.
RSA University is channeling its experience in educating customers to focus on some tips and assistance specifically for Help Desk members and other administrators who are instrumental in keeping businesses running as smoothly and securely as possible with RSA SecurID.

 

This webinar will be of interest to personnel who may not have worked with RSA SecurID authentication recently, may have been recruited from other functions to help support end users, or may just want to review some of the tools and functions available in RSA SecurID Access to help provision and troubleshoot end user authentication.

 

Some of the areas that will be discussed in this webinar include:
• Reviewing security practices for positively identifying legitimate end users
• Common mistakes and problems experienced by first-time RSA SecurID users
• Setting up self-service for end users
• Activating an RSA Authentication Manager Business Continuity Option license
• Using activity and event logs to diagnose and troubleshoot typical end-user problems

 

If you can’t attend this webinar live, you can register for the event and a recording will be sent to you as soon as it’s available.

 

Use this link to pre-register for this informative session with our trainers and experts. 

 

https://Dell.zoom.us/webinar/register/WN_skJuG9igSyimSSRdDRFytw  

 

DATE: Apr 24, 2020 10:00 AM in Eastern Time (US and Canada)

With continued uncertainty related to COVID 19 virus around the world, RSA University is working harder than ever to bring you state-of-the-art training offerings. 

 

Register and complete any of these on Demand classes between March 20, 2020 and April 20, 2020 and RSAU will include a free exam voucher via Pearson. This is a great opportunity to keep your skills sharp while businesses around the globe navigate the waters of a remote workforce.

 

 

RSA NetWitness Foundation Training

RSA NetWitness Endpoint Training

RSA NetWitness Administration Training

RSA NetWitness Analysis Training

RSA NetWitness Content Creation

 RSA Archer 6 Administration I

RSA Archer 6 Administration II

 RSA SecurID Access I – Administration

RSA SecurID Access II - Infrastructure Administration and Tuning

 

To access these courses, head over to the RSA University community site, click the menu option for he RSA University Training Catalog.

 

Have questions? Contact RSA University today. 

 

Hurry! This is a limited time offer.

 

RSA University is pleased to offer its next on demand training support webinar. The training support session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. On Demand Workshop Support sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next session is going to be held on  March 13, 2020 starting at  1:00 PM Eastern Time (US and Canada). Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

This session will focus on the Archer suite. Future sessions will focus on other RSA solutions.

 

https://Dell.zoom.us/webinar/register/WN_7F1fh9NKQ-WY04rQFUUf0g

 

Watch the Class Calendar on the RSA University website for future on demand training support sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

RSA University is pleased to offer its next on demand training support webinar. The training support session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. On Demand Workshop Support sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next session is going to be held on  Feb 6, 2020 starting at  10:00 AM Eastern Time (US and Canada). Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

This session will focus on the Archer suite. Future sessions will focus on other RSA solutions.

 

https://Dell.zoom.us/webinar/register/WN_m4ph4Ap_QmuS8Pn3IP6ZJg  

 

Watch the Class Calendar on the RSA University website for future on demand training support sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

Stay for a minute – stay for an hour. We’ve set this time aside especially for YOU!!! 

 

RSA University is pleased to offer its next on demand training support webinar. The training support session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. On Demand Workshop Support sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next session is going to be held on January 22, 2020 starting at 11:00am US eastern time. Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

This session will focus on the NetWitness Suite. Future sessions will focus on other RSA solutions.

 

https://dell.zoom.us/webinar/register/WN_XzQ2acWvQI-SpqqfauwMsw 

 

 

Watch the Class Calendar on the RSA University website for future on demand training support sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

As we approach the holiday season, we wanted to let you know that the RSA offices will be closed December 23, 2019 through December 27, 2019. No RSA University classes will be held or scheduled during this time. Support for on demand classes or labs will be extremely limited.

 

Please note our offices will also be closed on January 1, 2020.

 

We hope you enjoy the holiday season and we look forward to seeing you in class in the new year.

RSA University is pleased to offer its next on demand training support webinar. The training support session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. On Demand Workshop Support sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next session is going to be held on December 13, 2019 starting at 10:00am US eastern time. Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

Trainer Mike ParsonsThis session will focus on the Identity Governance & Lifecycle suite. The featured instructor will be Mr. Mike Parsons. Future sessions will focus on other RSA solutions.

 

https://Dell.zoom.us/webinar/register/WN__ebakmEqTxexXPAvVzAvWg

 

 

 

Watch the Class Calendar on the RSA University website for future on demand training support sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

 

Stay for a minute – stay for an hour. We’ve set this time aside especially for YOU!!! 

 

RSA University is pleased to offer its next on demand training support webinar. The training support session is designed for RSAU students who have registered for on demand training and have a specific questions about class material or virtual labs. On Demand Workshop Support sessions will be hosted by RSA University ‘s certified instructors and RSAU staff. Sessions are free of charge to RSA University students and are open to administrators and business users alike.

 

Save the date! The next session is going to be held on October 24, 2019 starting at 2:00pm US eastern time. Click the registration link below to pre-register for the session (powered by Zoom webinar services; a Zoom account is NOT required to join the session).

 

This session will focus on the Archer Suite. Future sessions will focus on other RSA solutions.

 

https://dell.zoom.us/webinar/register/WN_Pp-tAhlTQVadQsNEv08Fzw

 

 

Watch the Class Calendar on the RSA University website for future on demand training support sessions. 

 

We hope you will take advantage of this opportunity to interact with our instructors, so you gain more benefit from your RSA University On Demand classroom experience.

 

We welcome your input and feedback about how we can improve our training delivery. Our goal is a fulfilling and exceptional student experience that propels your preparedness to take on digital risk.

RSA University has the following public classes available for immediate enrollment. Hurry, dates are fast approaching and seats are limited in some locations. Contact RSA University to enroll today!

 

DatesClassLocation
10/14/19 – 10/16/19 RSA Identity Governance and Lifecycle Administration IVirtual
10/17/19 – 10/18/19 RSA Archer Infrastructure AdministrationBracknell UK
10/15/19 – 10/17/19 RSA NetWitness Platform FoundationsVienna Austria
10/21/19 – 10/24/19 RSA Archer 6 Administration IISingapore
10/29/19 – 11/1/19 RSA Archer 6 Administration IBedford, MA
10/28/19 – 10/29/19 RSA Authentication Manager AdministrationVirtual
10/28/19 – 10/29/19 RSA NetWitness Platform Administration IReston VA
10/31/19 – 11/2/19RSA NetWitness Platform Administration IIReston VA
10/28/19 – 11/1/19 RSA Archer 6 Administration IIVirtual EMEA Hours
11/4/19 – 11/7/19 RSA Archer 6 Administration IOverland Park KS
11/4/19 – 11/8/19 EC Council Certified Network Defender BootcampBedford MA 
11/4/19 – 11/5/19 RSA Authentication Manager AdministrationVirtual EMEA hours
11/6/19 – 11/7/19 RSA Authentication Manager Installation and ConfigurationVirtual EMEA hours
11/5/19 – 11/6/19 RSA NetWitness Platform AnalysisBedford, MA
11/7/19 – 11/8/19 RSA NetWitness Platform Introduction to HuntingBedford, MA
11/12/19 – 11/15/19 RSA Archer 6 Administration INew York, NY
11/11/19 – 11/14/19 RSA Archer 6 Administration I  EMC Dubai, UAE

 

 

To register for any of these classes, please contact RSA University right away. 

 

 

As you know, earlier this week we launched our centralized learning management system. This has been a significant undertaking with this final phase seeing 20 thousand courses, 4.4 million transcripts and 4.7 million registrations being migrated.  We realize some of our users are experiencing access and registration issues as a result.

 

We have a support team working around the clock, around the globe focussed on resolving issues that have come from this project. We are currently experiencing a larger than expected case volume. Please continue to contact us via our support portal and we will reply to your inquiry as soon as we are able. 

 

We are committed to providing you with an exceptional education experience and ask for your patience while we work to resolve migration issues. 

 

We will continue to provide information and updates as we complete this project.

We recently announced that our Learning Management System (LMS) will be upgraded to provide a richer, more personalized experience for our learners. The new platform will go live on September 9, 2019. Please read the information below to prepare yourself for upcoming changes  as we prepare for the final phase of this project.

 

What do you need to know?

  • The Education Services portal and LearnDell, along with the training systems will be unavailable for use starting Wednesday September 4th, 8pm EST through Sunday September 8th, 8pm EST.
  • You are encouraged to complete any in-flight courses prior to the systems becoming unavailable. This will ensure you don’t lose any learning progress, since bookmarks will not be carried over. Completed courses within a Learning Path will be preserved.

 

  • There may be a delay of up to two weeks post launch for transcripts to be updated in the new system. This also includes any registrations, cancellations, etc. that take place between August 25th through September 4th.

 

Frequently Asked Questions:

 

What is happening to Dell Technologies Education Services’ Learning Management System? (Learndell.com and Education.EMC.com)

We are consolidating and upgrading the different learning platforms to bring all our customers and partners onto a single learning platform. This represents a major step in our journey to bring you a modern, personalized learning experience.

When does this consolidation take effect?

The consolidation exercise is expected to take effect on September 9th, 2019.

What are the benefits of this consolidation?

Bringing all learners to a single learning platform will provide:

  1. A more seamless and consistent experience for all our customers and partners.
  2. One central catalog of learning content.
  3. An enhanced new experience with more features and functionality, an improved portal experience, and a major step on our journey towards seamless, personalized learning.

 

Will I have to recreate my account when I log in after the migration?

If you use education.emc.com your account profile and training history will be migrated to the new learning platform. You can log in with your dell.com or education.emc.com credentials. If you have any questions, please contact us.

Should you need to create a new account the option is there to do so from the login screen.

If you use Learndell.com you may receive a notification from Dell MyAccount because your account has been migrated to a new system. The validation process will require you to follow the instructions provided in the notification.

  • Note: If you are in the middle of a learning path, any courses you have completed will carry over.

 

Will there be a period when the system will be unavailable before launch? 


Yes, there will be 4 days between September 4th, 8PM EST and September 8th, 8PM EST during which the system will be unavailable.

 

What if I am in the middle of taking a course when the migration happens?

To avoid losing your bookmarks or progress tracking, we encourage you to complete any course you are currently taking/plan to take prior to September 3rd. Note that bookmarks for any courses you are in the middle of consuming will not be preserved when moving to the new learning platform.

 

What happens to all the records of training I have already completed?

Your entire training transcript will transfer with you. Please note, however that training taken just prior to the migration date will take up to two weeks to be reflected in your transcript. If you are in the middle of a learning path, all courses you have completed will carry over.

 

What happens to all the records of certifications that I have achieved?

There will be no change to any of these records and you should be able to access them as you do currently, including printing out your certificates. Note that if you use the Education Services website to access your CertTracker records, the website will not be available during the blackout period when the migration is being done. You can access your badges directly through your account on the Acclaim site.

 

Will credit card purchases be allowed?

Yes, you can purchase items with credit card. For the best experience, purchase one item per checkout. If you are prevented from purchasing with credit cards for any reason, you can use training credits available in your account, or contact Education Services for help.

 

Training purchases, excluding training credits, that are made with a credit card will require a new step to complete the registration process and activate the order. Seats for scheduled training classes will only be guaranteed once these final steps are completed. You will receive an email containing specific instructions required to complete this important activation process.

 

Who do I contact if my account is not functioning after the transition?

Contact Education Services for support:  https://education.emc.com/content/emc/en-us/home/support-overview/Contact-Us.html