In early 2020, Microsoft released a security operations defect patch that is impacting RSA Archer jobs. The result of the patch causes a job to drop its schedule within the RSA Archer Platform. This issue impacts all versions of the RSA Archer Suite.
A resolution to this issue is available and documented on the RSA Archer Knowledge Base: 000038982 - Jobs losing schedules in RSA Archer.
For additional documentation, downloads, and more, visit the RSA Archer Suite page on RSA Link.
RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.