|Applies To||RSA Product Set: SecurID Access|
RSA Product/Service Type: Cloud Authentication Service
|Issue||Publishing changes from the Cloud Administration Console fails with the following message after registering an identity router with the Cloud Authentication Service:|
Unsuccessful publish to identity routers. Successful publish to cloud service.
The following message is found in the identity router's simplified log which can be viewed from: Cloud Administration Console > Platform > Identity Routers > Dropdown arrow next to Edit > View Log:
|Cause||This behavior can occur if the newly registered identity router was registered to a different Cloud Authentication Service tenant in the past. Once an identity router is registered to a Cloud Authentication Service tenant, it should only be used with that particular tenant.|
|Resolution||Re-deploy a new identity router.|