Article Content
Article Number | 000030183 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: RSA SecurID Software Token for Windows RSA Version/Condition: 5.0 |
Issue | The RSA SecurID Software Token software installed on a supported Microsoft Windows platform displays the following message when trying to import a new token record in .sdtid format: Device intended for this token not found. Token imported failed, Connect the device or contact your administrator. The token is not imported into the application. |
Cause | The wrong definition file was used in the software token profile when generating the .sdtid file through the Security Console. |
Resolution | Download the currently shipped version of the RSA SecurID Software Token 5.0 for Microsoft Windows. The 32-bit or 64-bit software is downloaded by clicking the Download Application links which will provide a zip file called RSASecurIDToken500.zip.
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Notes | Topic taken from the Help Topics provided in the Security Console. Distribute One Software Token Using File-Based Provisioning When you distribute software tokens using file-based provisioning, token data is stored in a token distribution file (SDTID file). The SDTID file is added to a ZIP file for download. Before You Begin
Procedure
8. You can choose to Password Protect the token file. The following options are available:
10. Click Save and Distribute. 11. Click Download Now. 12. Securely deliver the token file to the user. 13. Click Done. |