Krishna Prasad

Need UpdateContactInfo API request format

Discussion created by Krishna Prasad on Mar 3, 2020
Latest reply on Mar 5, 2020 by Krishna Prasad



I would like to use the UpdateContactInfo request, however, the request data format is not clear from the documents mentioned in RSA Archer 5.3SP1 Web Services API Guide .

I've used the request data as

<soap:Envelope xmlns:soap="" xmlns:web="">
<UpdateContactInfo xmlns="">

The response is

<?xml version="1.0" encoding="utf-8"?>
                <soap:Text xml:lang="en">Server was unable to process request. ---&gt; Data at the root level is invalid. Line 1, position 1.</soap:Text>
            <soap:Detail />


Please help in understanding the proper request structure for UpdateContactInfo API. Similarly, it would be so helpful if I can get the proper request structure for AddContactInfo API too.