Hello there,
Is there a way we can disable email notifications from the database in RSA IG&L?
Actually we are upgrading our prod and have a replica of the prod database which is sending emails to end users for the old requests, while we are not able to reach the UI to disable the configuration!
Is there a table which can be updated, so that no emails are sent to end users.
Thanks in advance!
Thanks,
Neeraja Mahajan
Can you disable the port used by mail at a firewall?
For something like this I would recommend you open an RSA Customer Support case so that we can try to come up with a specific solution for you.
There is no documented way to do this.
The short answer is no.
The long answer is all settings are stored in T_SYSTEM_SETTINGS. However updating any values there will not take effect. You need to either login to the UI and do the change or restart the application after updating the value (that's assuming you know exactly which parameters need to be updated and to which value).
Thanks for the reply Mostafa Helmy
So according to this article : 000031243 - How to modify or disable the 'Redirect All Email To' Email Test Option when the application is unavailable in RSA Identity Governance & Lifecycle we can try to update and then restart the application?
Regards,
Neeraja Mahajan
That is a very old article but I believe it is still relevant. It looks like this solution has been used before with success.
Yes a restart would be required.
Thanks for the reply Mostafa Helmy
So according to this article : 000031243 - How to modify or disable the 'Redirect All Email To' Email Test Option when the application is unavailable in RSA Identity Governance & Lifecycle we can try to update and then restart the application?
Regards,
Neeraja Mahajan