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Out of office delegation

Question asked by Johan Arvidsson on Jul 1, 2020
Latest reply on Sep 17, 2020 by Johan Arvidsson

Hello there,

 

I have a question about the delegation that comes from the Out Of Office function!

 

I have a role assigned to a Manual Fulfillment node, anyone in this role will get this activity assigned to them when it hits that state.

 

The scenario here is when a past member of this role goes out of office their delegate is getting the fulfillment activities that comes with the past role. These activities, for the delegate, comes from the delegation process and is only activities that comes after the Out Of Office process has taken place.

 

The user that goes out of office does not have these activities assigned to them prior, during, or after the Out of Office period but still the delegate get these as a result from the delegation.

 

Example:

   User1 is a member of Role1

   User1 leaves Role1

   User1 goes Out of office and delegates to User2

   User2 gets the fulfillment activities that comes with the membership from Role1. But only the activities that has been created after the Out Of Office took place.

 

Is this an intended behavior?

 

The IG&L Version is 7.1.1 P5

Outcomes