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Data Purging Not getting completed

Question asked by Sunil Rajbhar on Aug 10, 2020
Latest reply on Aug 12, 2020 by Sunil Rajbhar

We have data purging activity scheduled on our RSA 7.1.0P06 system on weekly basis. Maximum run-time is set to 8 hours. But after 8 hours also the data purging activity is still running and does not gets completed or aborted.

Every time we need to restart the acm to get the process aborted.

 

We are not sure why the process is not getting completed? Is it because of huge amount of data in the tables as the database has never purged in the older version.

 

Kindly suggest

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