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Unable to read QR-code on RSA SecurID Token on Oppo Reno 2Z

Question asked by Alessandro FREZZA on Aug 26, 2020
Latest reply on Aug 26, 2020 by Steven Spicer

Problem with camera. Unable to read QR-code on RSA SecurID Token on Oppo Reno 2Z

 

Hi, can anybody help me ?

On my Oppo Reno 2Z,  the RSA SecurID Token on Oppo Reno 2Z dosen't activate the camera and i can't  scan the QR-code.

My mobile is updated at the last version of Android, i unistalled all qr-code reader apps, i restart and turned OFF/ON my mobile but nothing... the same for my collegue with the same model of mobile....

In the attached image, the screenshot of the unactivated camera....

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