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RSA token for Windows 10 not appearing

Question asked by Dan Goetz on Jan 11, 2021
Latest reply on Jan 15, 2021 by Dan Goetz

I've been using the RSA token application on Windows 10 for the past 8 months.   It just started not appearing.  When I start the application it appears to be running in the taskbar, but no longer displays on screen.    on the task bar there is an empty black box where the token app would usually appear.  when I click on it, it just goes to the desktop.   No token app.

I tried running it on all desktops, and moving to the current screen and running the compatibility mode to no avail.   Has anyone else had this problem?   Thanks.

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