Gabriel Python

MFA for Windows ask for Reserve Password only

Discussion created by Gabriel Python on Feb 26, 2021


We are using MFA Agent 2.0.2 on Windows 10, CAS, no RSA AM.


Windows Login with UserID/Windows Password required prior to MFA is working fine for online and offline Users.


We want to switch to request the MFA Authentication prior to the Windows Password.


This is working fine UP TO the first authentication when the Laptop has been restarted and stay offline.

Instead of MFA Option, only the Reserve Password is requested.

Offline Data are available.

When we logoff and logon again, the Authenticate Tokencode is requested and we are asked for the Windows Password.


RSA Support has no answer on this issue.

Has someone a solution for us?


Kind regards